Reservations and Policies

The St. Elmo Hotel is a lov­ing­ly restored turn-of-the-cen­tu­ry Col­orado inn offer­ing trav­el lodg­ing accom­mo­da­tions in the heart of Ouray, Colorado’s his­toric dis­trict.   Our bed and break­fast is con­ve­nient­ly locat­ed in the San Juan Moun­tains for a great vaca­tion loca­tion.

  •  Call for reser­va­tions (970) 325‑4951
  •  Rates are based on dou­ble occu­pan­cy. Addi­tion­al per­sons are $20 per per­son, per night.
  •  Rates include a com­pli­men­ta­ry break­fast buf­fet.
  •  Guest rooms are all non-smok­ing.
  •  Rates are sub­ject to change with­out notice.
  •  Chil­dren 10 and over wel­come.
  • Sor­ry, no pets.
  •  Min­i­mum two night stay required on hol­i­days.
  •  An out­door hot tub is avail­able for our guests.
  •  Rooms do not have tele­phones or tele­vi­sions; how­ev­er, there is a tele­vi­sion in the par­lor.
  •  The St. Elmo is a smoke free estab­lish­ment.
  •  Visa, Mas­ter­Card, Amer­i­can Express, Dis­cov­er and Din­ers Club accept­ed.

Reser­va­tion Pol­i­cy:

WHEN THE HOTEL HAS NO VACANCY YOUR CARD ON FILE WILL BE CHARGED ONE DAY AHEAD OF TIME. IF YOUR CARD WILL NOT GO THOUGH WE WILL CALL THE PHONE NUMBER ON FILE TO RESOLVE THE PROBLEM. IF WE CAN NOT GET IN TOUCH WITH YOU WE WILL RE-BOOK THE ROOM.

  •  A deposit equal to 50% of the stay is required to con­firm a reser­va­tion, with the bal­ance due upon arrival.
  •  For reser­va­tions of one night only, full pay­ment is required when the reser­va­tion is made.
  •  Guests are respon­si­ble for all nights reserved, regard­less of their actu­al arrival or depar­ture.

Can­cel­la­tion Pol­i­cy

We ask you to read our Inn’s can­cel­la­tion poli­cies care­ful­ly. When you make your reser­va­tion you are agree­ing to them.  Unlike a large hotel, B&Bs or small inn’s can­not eas­i­ly absorb the cost of last minute can­cel­la­tions or no shows. We may have turned down many reser­va­tion requests in order to ensure that a par­tic­u­lar room is there for you. We can’t shuf­fle peo­ple from room to room as they show up, like a hotel where all the rooms are iden­ti­cal. We under­stand that plans change at the last minute. We hope you under­stand that, as a small B&B-Inn with lim­it­ed avail­abil­i­ty, we must enforce our can­cel­la­tion poli­cies.

It is a 7 day can­cel­la­tion pol­i­cy.  That means if you can­cel with less than 7 days of your arrival,  you will be respon­si­ble for the rooms unless we can re-book them.

We would also like to remind our win­ter guest that this is snow coun­try. The roads over the pass­es are kept open by the Col­orado High­way Depart­ment. But on occa­sion some of the pass­es are closed while the snow is being cleared. If you are com­ing from the South and both Red Moun­tain and Lizard Head pass­es are closed by the High­way Dept, or you are com­ing from the East (Den­ver or Col­orado Springs area) and both Vail and Monarch pass­es are closed by the High­way Dept on your trav­el day and you wish resched­ule or receive a cred­it for a future vis­it, we will be hap­py to do so. No refunds will be made unless your rooms are rebooked. Oth­er­wise, our can­cel­la­tion pol­i­cy applies for all oth­er con­di­tions.

 

We rec­om­mend pur­chas­ing trav­el insur­ance through your local trav­el agent, on the web (Trav­el Guard or any oth­er http://www.travelguard.com/quickquote/ ), etc. to pro­tect your vaca­tion invest­ment against unfore­seen can­cel­la­tion or changes due to a vari­ety of mal­adies or emer­gen­cies, which might include ill­ness, acts of god, etc.